Terms and Conditions
These terms and conditions set out the rules that govern your use of FairCrown's online casino and sportsbook services and explain the relationship between us and our players. We expect all users to read and follow these rules before registering or placing bets. By using our site you accept these terms and any updates we publish.
Account responsibilities
You are responsible for keeping your account details secure and for all activity that occurs under your account. Do not share your login information. If you suspect unauthorised access, contact our support team immediately at [email protected]. We may suspend or close accounts if we suspect fraud, bonus abuse, or a breach of these terms.
Eligibility requirements
To open an account you must meet the minimum legal gambling age in your province - at least 18 years old - and provide accurate personal information during registration. We require identity verification and proof of address as part of our KYC checks. Accounts remain inactive until verification is complete. One account per person is permitted; multiple accounts may be closed and funds forfeited.
Acceptable platform use
Use our services lawfully and in good faith. You must not use the platform for money laundering, criminal activity, or collusion. Attempts to manipulate games, exploit promotions, or otherwise gain an unfair advantage will result in account suspension, confiscation of winnings related to the activity, and possible legal action.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms that apply to each offer. Wagering requirements, eligible games, contribution rates, time limits, and maximum cashout rules vary by promotion. Bonus funds are separate from cash balances until wagering requirements are met. We reserve the right to modify or withdraw promotions and to refuse or reclaim bonuses in cases of suspected abuse.
Wagering and contribution
Different games contribute differently towards wagering requirements. Any bonus-related restrictions or contribution rates are shown on the promotion details page. Failure to meet wagering requirements within the stated timeframe may result in bonus removal and cancellation of related winnings.
Deposits and withdrawals
Minimum deposit amounts start at $20 depending on the method selected. We offer multiple payment options and do not normally charge fees on deposits or withdrawals. Withdrawals are processed after standard verification checks; processing times depend on the chosen method. We may impose daily, weekly, or monthly withdrawal limits which can vary by account status. Higher limits may be available for verified VIP accounts.
Verification and security checks
We may request identity documents, address verification, and proof of payment to satisfy regulatory and security requirements. Withdrawals may be delayed pending receipt of acceptable documents. Repeated failure to provide requested documents may result in account restrictions or closure.
Dispute resolution
If you have a dispute, contact [email protected] with full details. We will investigate and reply promptly. If we do not reach a satisfactory outcome, you may seek independent advice or alternative dispute resolution in your area. We aim to resolve disputes fairly and quickly.
Updates to terms and conditions
We may update these terms from time to time. Changes will be posted on the site and, where appropriate, notified to registered users. Continued use of our services after updates constitutes acceptance of the revised terms. If you disagree with any change, you should stop using the service and close your account.